MOBILE MINUTES

Chronic IT Overload –

3 Things to Consider 

MOBILE MINUTES

Chronic IT Overload – 3 Things to Consider 

March 13th, 2020

1 – Mobile Trends 

Mobility management can often feel like a shifting target, especially as environments become more complex and the technology continues to evolve. Implementing a complete mobility practice will ensure you and your organization are ready as the mobile workforce continues to grow. 

“The global mobile workforce is set to increase to 1.87 billion people in 2022.” 1

The rise of the mobile worker means IT must support a growing number of mobile devices. All these devices are contributing to chronic IT overload. Here are a few stats that might surprise you: 

  • Gartner says that 33% of funded tech projects are on the backlog. 
  • 80% of IT budgets are trapped in support, system maintenance, upgrades and security patches. 
  • 20% or less remains for innovation, competitive advantage and revenue generating activities. 

Now that you understand the need, let’s look at the elements of a mobility practice that can help solve for these pain points. 

2 – Optimize, Secure, Manage

Optimize – Mobile expense management is the processes, assisted by specialized software, that an organization uses to optimize and manage the costs of their mobile environment. Click here to learn more. 

Secure – Unified Endpoint Management enables organizations to provision corporate security policies such as encryption, multifactor authentication, apps and security credentials remotely, and before the asset reaches the hands of any employee. Click here to learn more. 

Manage – Staging and kitting services significantly decrease the company resources involved in ensuring end users have the devices and resources they need to perform their role. Device reclamation services securely erase all corporate data on corporate-owned devices. Click here to learn more. 

AOTMP says it’s not possible to optimize both hard and soft costs without technology. 

But, these solutions are only as good as the support behind them. With a plethora of different SaaS solutions available, consider how to best address the specific needs of your environment while also putting your people first. 

3 – Support

Thorough mobility support should include the following: 

 

 

Cloud Based Portal

  • Real-Time integration with carriers.
  • Ability to support any carrier in the United States and Canada.
  • Customized and automated reporting.
  • Unlimited access for Administrators and End-Users.

24×7 Service Desk

  • Guaranteed SLAs for all MACDs
  • Support for Administrators and End-Users.

Customer Success Team

  • Contractually guaranteed savings.
  • Strategic initiatives.
  • S.T.A.T.E of the account reports.
  • Escalation Path.

     

     

    Are you looking to grow your mobility practice? We’d love to help. Schedule a personalized demo today. 

    Quoted Sources:

    1: PR Newswire

     

    Written By: Jacob MollohanContent Marketing Manager

    March 13th, 2020

    1 – Mobile Trends  

    Mobility management can often feel like a shifting target, especially as environments become more complex and the technology continues to evolve. Implementing a complete mobility practice will ensure you and your organization are ready as the mobile workforce continues to grow. 

    “The global mobile workforce is set to increase to 1.87 billion people in 2022.” 1

    The rise of the mobile worker means IT must support a growing number of mobile devices. All these devices are contributing to chronic IT overload. Here are a few stats that might surprise you: 

    • Gartner says that 33% of funded tech projects are on the backlog. 
    • 80% of IT budgets are trapped in support, system maintenance, upgrades and security patches. 
    • 20% or less remains for innovation, competitive advantage and revenue generating activities. 

    Now that you understand the need, let’s look at the elements of a mobility practice that can help solve for these pain points. 

    2 – Optimize, Secure, Manage 

    Optimize – Mobile expense management is the processes, assisted by specialized software, that an organization uses to optimize and manage the costs of their mobile environment. Click here to learn more. 

    Secure – Unified Endpoint Management enables organizations to provision corporate security policies such as encryption, multifactor authentication, apps and security credentials remotely, and before the asset reaches the hands of any employee. Click here to learn more. 

    Manage – Staging and kitting services significantly decrease the company resources involved in ensuring end users have the devices and resources they need to perform their role. Device reclamation services securely erase all corporate data on corporate-owned devices. Click here to learn more. 

    AOTMP says it’s not possible to optimize both hard and soft costs without technology. 

    But, these solutions are only as good as the support behind them. With a plethora of different SaaS solutions available, consider how to best address the specific needs of your environment while also putting your people first. 

    3 – Support

    Thorough mobility support should include the following: 

    Cloud Based Portal

    • Real-Time integration with carriers.
    • Ability to support any carrier in the United States and Canada.
    • Customized and automated reporting.
    • Unlimited access for Administrators and End-Users.

    24×7 Service Desk

    • Guaranteed SLAs for all MACDs
    • Support for Administrators and End-Users.

    Customer Success Team

    • Contractually guaranteed savings.
    • Strategic initiatives.
    • S.T.A.T.E of the account reports.
    • Escalation Path.

    Are you looking to grow your mobility practice? We’d love to help. Schedule a personalized demo today. 

    Quoted Resources:

    1: PR Newswire

     

    Written By: Jacob MollohanContent Marketing Manager