Managed Mobility Services
New Device Request
We assist with acquiring all new devices. Simply submit a new device request via MAX, our intuitive portal, or your dedicated service desk phone number. Our team handles order placement and updates you with tracking and shipping.
We help guarantee that your end user has exactly what they need to hit the ground running. We offer device configuration including application installation, end-user quick-start guides, accessory kitting, and UEM enrollment.
Unified Endpoint Management (UEM)
Magic Quadrant Leader solutions combined with our best-in-class support enables instant mobile device configuration, management, and security. Our simple and fast process means the transition is a non-project for you! Our solution offers a pricing scaled rollout, meaning you only pay for the devices that are actually enrolled. With our managed services, UEM can be completely monitored and managed by Mobile Solutions. Click here to learn more.
24×7, US-Based Service Desk
Our in-house service desk supports your admins and end users. Access us anytime through our easy-to-use portal, your dedicated service desk phone number, or live chat.
Understanding your mobility is key to saving you time and money. We offer a comprehensive portal and real-time analytics to ensure you can make intelligent business decisions. Our user-friendly portal provides visibility of carrier and data usage.
Real-Time Account Management
Our dedicated account manager partners with you to deliver real-time optimizations, identify opportunities for savings, and provide regular account reviews.
Device Reclamation Services
Mobile Solutions strives to continually add value to our clients. We partner with you to ensure that you are optimizing mobility hard and soft costs. Often times, you have a box of old phones sitting and collecting dust. These devices can be triaged for redeploy, buyback, or recycle, putting money back in your pocket. Our device reclamation services guarantee that all your devices are taken care of:
- Obtain device from end user
- Ensure data is responsibly destroyed and reset to factory settings
- Create certificate of data erasure
- Disposition device for redeploy, buyback, or recycle
- Apply credit to invoice
What Makes Us Different?
- Guaranteed cost per device and service level adherence
- Real-time usage and alerts
- End-user self-service
- 95% client retention rate
- Customer friendly commercial terms
- Zero-risk, free proof of concept
Our zero-risk proposition
Our zero-risk proposition means no integration, no change management, no changes to carrier relationships or usage patterns. Bottom line: if the service isn’t delivering the value you expected, you can go back to the way things were.
Ready to simplify
the management of all your mobile devices? Schedule a demo of our solutions!