CARRIER PROMOTIONS & NEWS

CARRIER PROMOTIONS & NEWS

Check out the latest carrier promotions and news. You can also find any current promos flagged on the device in MAX.

Verizon Promotions

See below for the latest Verizon promotions. Please reach out to your Customer Success Team for eligibility, additional details or any questions. Promotion end dates are subject to change.

COVID-19 Data Boost
Available through 4/30/20

As customers are working and operating in markedly different patterns than typical, Verizon is adding 15GB of data across nearly all of our consumer and small/medium business customers. 

Waived Activation and Upgrade Fees – Emergency Response
Available through 4/1/20

Business customers who would be charged an Activation or Upgrade fee will have the fee waived based on eligibility requirements.

March BOGO
Available through 4/1/20

Business customers can buy a select smartphone on device payment and get credit towards another eligible smartphone from the same Original Equipment Manufacturer (OEM) on device payment.

Entry Smartphone Discounts
Available through 4/1/20

Customers receive a monthly discount when purchasing an entry level smartphone when they switch or add a new line on either device payment or month to month.

First Month Waived Line Access Fee
Available through 4/1/20

Customers can get the NumberShare monthly line access charge waived for one month when they buy and activate or upgrade to an Apple Watch Series 3, Apple Watch Series 4, Apple Watch Series 5, Galaxy Watch, Galaxy Watch Active2 or Palm connected device or others.

$100 off Apple iPads
Available through 4/1/20

Business customers can get $100 off the purchase of any iPad.

$300 off iPhone XS Max
Available through 4/1/20

Get $300 off an Apple iPhone XS Max when purchased on a new line on device payment or month to month.

Apple Watch BOGOHO
Available through 4/1/20

Business customers can buy an Apple Watch and get a second one up to half off ($150 value).

Apple iPhone 7 Entry Level Promotion
Available through 4/1/20

Customers receive a monthly discount when purchasing an Apple iPhone 7 device when they switch or add a new line on either device payment or month to month. Discount is applied as a 24-month recurring Bill Incentive Credit (BIC) for device payment or month to month.

Samsung Galaxy Watch BOGO
Available through 4/1/20

Purchase a Samsung Galaxy Watch and get a credit towards a second smartwatch from the same manufacturer.

Samsung Galaxy S20+ 5G $150 BIC
Available through 4/1/20

Buy a Samsung Galaxy S20+ 5G on DPP or Month to Month and get $150 Billing Incentive Credit.

$100 off Palm promotion
Available through 4/1/20

Customers can get $100 off any Palm device when purchased on device payment, month to month or 2-year agreement (connected version only).

Free LG Dual Screen with LG v60 – DTC Offer
Available 3/26/20 – TBA

Customers can get a free compatible LG Dual Screen (second screen accessory) when purchasing an LG V60 ThinQ 5G UW from Verizon. 

LG V60 ThinQ 5G UW BOGO
Available through 4/8/2020

Business customers can buy an LG V60 ThinQ 5G UW on device payment and get up to $949.99 off another LG V60 ThinQ 5G UW on device payment. 

Up to $300 off LG V50 ThinQ 5G
Available through 4/1/20

Business customers can receive up to $300 off the LG V50 ThinQ 5G when purchased with device payment or retail pricing.

LG Stylo 5 BOGO
Available through 4/1/20

Buy an LG Stylo 5 on device payment and get credit towards a second LG Stylo 5.

Sprint News

See below for the latest news from Sprint. Your Customer Success Team is here to support you.

March 14, 2020

T-Mobile has expanded roaming access for Sprint customers to use the T-Mobile network. Sprint’s network will have expanded coverage and capacity – including in rural areas – over the next 60 days.

March 13, 2020

For the next 60 days, Sprint will support small business customers by:

  • Not terminating service if they are unable to pay their Sprint bill because of the coronavirus.
  • Waiving late fees incurred because of economic circumstances related to the pandemic.
  • Starting on Tuesday, customers with international long distance calling plans will receive complimentary international calling rates from the U.S. to countries defined by the CDC as Level 3.
  • By next Thursday:
    Customers with metered data plans will receive unlimited data per month for 60 days (a minimum of two bill cycles) at no extra cost. Sprint will provide customers with an additional 20GB of mobile hotspot data per month for 60 days (a minimum of two bill cycles) at no extra cost.
  • Coming soon:
    Customers with mobile hotspot-capable handsets who don’t have mobile hotspot today will now get 20GB as well per month for 60 days (a minimum of two bill cycles) at no extra cost.

VERIZON NEWS

See below for the latest news from Verizon. Please reach out to your Customer Success Team with any questions.

Verizon In-Store Pickup Update
The ability to place an In-Store Pickup order will be limited due to the temporary closures of some Verizon Retail locations as well as changes in hours of operation.

  • In-Store Pickup orders must be placed prior to 1 PM local store time. After 1 PM local time, store pickup orders will be unavailable in the system until 2 AM the following day.
  • In-Store Pickup will be turned off on Sundays for Retail locations in alignment with Sunday store closures.
  • It is recommended to pick up your order the same day once you receive the email indicating that your order is ready.

Verizon Alternate Upgrade Policy Change
Business customers are only allowed to perform an alternate/buddy upgrade using like for like device categories. For example, you can no longer use a tablet upgrade to upgrade a smartphone. Phone to phone or non-phone to non-phone are allowed.